this product is little more than paint not very durable until I coated over it with clear Por15. durable and Houts spontaneously volunteered the same assessment of it in a phone conversation when i said it seemed to be decently durable! However, this seller in my experience is horribly dishonest , obfuscative, seemingly understanding and customer oriented at first, but as the return process concluded, I got little more than half my original expenditure back and callous replies repleat with changing reasons for the deduction from my refund!
To Hout's Enterprises) I spent $63 for the Shake and Bake Duracoat product which included $12 shipping and no taxes, subsequently returned it, paying $18 shipping via UPS and received a whopping $35 refund, not to mention his email did not accept my advance REQUEST TO CANCEL THE ORDER right after I ordered it before he sent it like a week later.
His original refund invoice cited "minus a "shipping allowance" that was greek to me since I paid for the shipping both ways and I replied a queried about it . He replied tersely "it's all; in the invoice". then I replied a second time explaining at length to the effect that 'I don't understand your terminology in the invoice as to why I paid $55 including shipping (turned out actually pad $8 MORE) and only got back $35."
Again he replied, but that this time, the aforementioned surcharge for the return was a "restocking fee"! So he Charged me a WHOPPING 31% "restocking fee for an item returned untouched unopened, fully resalable to what to all appearances to me is likely is A sole proprietor business that INCURRED NO expense to "restock" the item I returned.
Anthony Houts therefore seems to be determined to profit off any and every transaction BOTH COMING AND GOING by concocting phony charged for his products when they are returned and then reselling them again at full price. Very shoddy, profit centered treatment of customers, in my opinion.
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