I am a netflix streaming only customer and while I watch a lot, I am decidedly unhappy and unimpressed. i just wrote a feedback piece to netfilx and am having to submit it to of all places their "live chat" thing. here is what I wrote:
"The ways in which Netflix sucks #1 Netflix apparently thinks it's 100% perfect because it obviously doesn't see any value in receiving customer opinions & evaluation like ordinary mortal companies because there is no customer feedback link on Netflix, instead i have to try to give my feedback IN LIVE CHAT;#2 netflix sucks so bad in so many ways that I have to pre-compose my complaints here on a notepad, in fact and don't know where to begin; #3 My main complaint is that the streaming service, which has garnered Netflix much praise is obviously from "anal-ists" who never actually used it & don't have a subscription because if they did, they'd find out that Netflix doesn't give a rat's ass an/or value it's customer's opinions and Netflix steaming doesn't even have 1 tenth of any given actors body of work on it and the titles it does have of the actor are arbitrarily chosen or worse, all that Netflix can get. The "selection" seems to have NOT ATHING TO do with what others consider the actor's best work or even most recent work;#4 Netflix is pushing DVD plans on ever-more blinded streaming customers like never before, having walled off the DVD section completely from us so we CAN'T EVEN SEE the DVD offerings that we are supposedly missing anymore, SO I ASK NETFLIX, how it expects to sell something to a customer who CAN'T SEE WHAT IT IS BUYING? But not only that, I HAD THE DVD service and it sucks almost as bad! There is like 4 titles for Marilyn Monroe who now has more young fans than she ever had when she was alive, and about 4 from Raquel Welch, The celluloid screen sex goddess OF ALL TIME. And I remember the DVD offerings per actor, contemporary or not being nearly as woefully inadequate as the streaming is now. So walling off streaming customers from the DVD library may be is a wise marketing decision or maybe due to embarrassment at the decidedly weak offerings?; #5 Netflix is supposed to be the shit for having the streaming service. If one listens to analysts, the streaming service resurrected the company, helped it whip Blockbuster and made it the business colossus it is today. But as a streaming customer and previously a DVD customer, all I see is a company resting contentedly on it's largely undeserved reputation while it's competitors come up with something better and eclipse it, hopefully with an actual library of offerings instead of a door-to-door salesman's sample case of videos."
"The ways in which Netflix sucks #1 Netflix apparently thinks it's 100% perfect because it obviously doesn't see any value in receiving customer opinions & evaluation like ordinary mortal companies because there is no customer feedback link on Netflix, instead i have to try to give my feedback IN LIVE CHAT;#2 netflix sucks so bad in so many ways that I have to pre-compose my complaints here on a notepad, in fact and don't know where to begin; #3 My main complaint is that the streaming service, which has garnered Netflix much praise is obviously from "anal-ists" who never actually used it & don't have a subscription because if they did, they'd find out that Netflix doesn't give a rat's ass an/or value it's customer's opinions and Netflix steaming doesn't even have 1 tenth of any given actors body of work on it and the titles it does have of the actor are arbitrarily chosen or worse, all that Netflix can get. The "selection" seems to have NOT ATHING TO do with what others consider the actor's best work or even most recent work;#4 Netflix is pushing DVD plans on ever-more blinded streaming customers like never before, having walled off the DVD section completely from us so we CAN'T EVEN SEE the DVD offerings that we are supposedly missing anymore, SO I ASK NETFLIX, how it expects to sell something to a customer who CAN'T SEE WHAT IT IS BUYING? But not only that, I HAD THE DVD service and it sucks almost as bad! There is like 4 titles for Marilyn Monroe who now has more young fans than she ever had when she was alive, and about 4 from Raquel Welch, The celluloid screen sex goddess OF ALL TIME. And I remember the DVD offerings per actor, contemporary or not being nearly as woefully inadequate as the streaming is now. So walling off streaming customers from the DVD library may be is a wise marketing decision or maybe due to embarrassment at the decidedly weak offerings?; #5 Netflix is supposed to be the shit for having the streaming service. If one listens to analysts, the streaming service resurrected the company, helped it whip Blockbuster and made it the business colossus it is today. But as a streaming customer and previously a DVD customer, all I see is a company resting contentedly on it's largely undeserved reputation while it's competitors come up with something better and eclipse it, hopefully with an actual library of offerings instead of a door-to-door salesman's sample case of videos."
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